Job Description



FLSA:                         EXEMPT                                                        

STATUS:                   FULL TIME



Direct and supervise programs and related daily operations for designated site. Daily operations include supervision of staff and volunteers; implementation and oversight of programs and activities; development of relationships with youth and families; membership recruitment and retention; and management of program data and outcomes.  Work collaboratively with Unit Director and Teen Specialist on outreach plans.  Provide leadership that ensures a safe, positive and motivational environment for members, families, staff and volunteers.



Club Operations

  • Follow and promote federal & state laws and company policy and procedures
  • Promote a culture within the club that embraces and implements best business & program practices
  • Represent the organization and interpret its objectives, standards and programs; promote and stimulate interest in BGCMP and its mission
  • Ensure the safety and security of staff, members, volunteers, facility, property and equipment
  • Observe protocols and maintain the physical property and assets of the Club
  • Support the Emergency Response Program and assist with safety inspections to ensure preparedness
  • Support federal food program; ensure staff are trained and program compliance is maintained
  • Follow accounting policies and procedures related to fee collection and other fiscal tasks
  • Manage Program budgets
  • Develop and facilitate annual youth recruitment plans to meet required ADA, retention and regular attendance in accordance with Club goals
  • Develop and facilitate an annual OYS agenda in accordance with Club goals
  • Cultivate relationships with schools to support collaborative approach to programs & services
  • Open and close Club
  • Perform duties as acting supervisor in the absence of Unit Director

Supervision & Staff Development

  • Screen and recommend hiring of direct reports in accordance with company staffing policies.
  • Implement and/or assist with staff onboarding processes per procedure or as requested.
  • Provide regular performance feedback, counseling, mentoring, and coaching including required performance evaluations and goal setting for direct reports.
  • Recommend professional development opportunities and/or facilitate training for staff
  • Provide program assistance and resource support & information to program staff
  • Manage staff hours to budget and policy. Ensure time cards are completed and correct.
  • Determine fit and need for volunteers, screen applicants, assist in on-boarding processes, supervise & evaluate volunteer’s performance Youth Development Manager
  • Model positive behavior and interact appropriately with youth in accordance with BGCMP policies and practices
  • Direct, review and evaluate overall club specific programs
  • Assess program needs of youth and families within Club community
  • Oversee, coordinate and assist with the planning of Club programs and activities
  • Promote and stimulate youth interest and participation in Club-wide programs
  • Ensure program calendars, lesson plans, and outcome measurement processes are in place for all programs
  • Provide program feedback to Impact Specialists and ensure coordination of activities within all program areas
  • Ensure permission slips, trip release forms, incident reports, daily attendance and membership reports etc., are all conducted, completed and collected as required
  • Manage coordination of buses & transportation for programs, outings and special events
  • Implement grant program components for entire Club and collect required supporting outcome data
  • Maintain record keeping for evidence-based programs including participation rosters, back-up information, and other data as requested
  • Prepare and submit organizational reports as required
  • Provide appropriate guidance and discipline of youth members; maintain appropriate communication regarding youth issues with Unit Director and Teen Specialist
  • Provide and/or facilitate mentoring for youth members
  • Investigate and resolve parental concerns.
  • Utilize current technology to enhance and support programs
  • Ensure physical and emotional safety and well-being of youth; develop a Club culture which includes respect, inclusion and is free of bullying
  • Open and close Club
  • Other duties as assigned.


Internal: Maintains close daily contact with management team, staff and volunteers to ensure Club effectiveness and program success. Communicates regularly with peers to collaborate and promote team & organization-wide interactions and collaborations.External: Maintains contact with families and schools to identify youth who may benefit from participation in BGCMP programs. Assist youth & families with conflict resolution issues.


  • College degree and/or relevant equivalent experience.
  • Direct Supervisory experience
  • Demonstrated ability to provide motivation, supervision and guidance to staff and volunteers.
  • Working knowledge of budget management
  • Direct and recent experience in a broad range of youth/teen programming
  • Competency with membership management software (Kids Trax).
  • Computer proficient (MS Office, dbase, outlook calendar)
  • Exceptional written, verbal and time-management skills
  • Prefer prior Boys & Girls Clubs experience
  • Must satisfy requirements to be an approved driver under BGCMP vehicle insurance
  • Ensure a safe and positive environment for youth
  • Direct, coach & guide youth indoor and outdoor activities on a daily basis
  • Maintain control and order of youth, provide discipline as necessary
  • Maintain physical and visual attention at all times for safety reasons
  • Encourage youth to participate in all activities
  • Prepare, break down and clean up the program area for various activities
  • Prepare activity/lesson plans & monthly calendar
  • Ensure the collection of permission slips, gather data, incident reports
  • Administer first aid if necessary
  • Transport youth to and from various club functions
  • May serve snacks and meals in accordance with federal food program standards

Licenses or Certifications:

  • Current CPR & First Aid certification
  • Fingerprints and background check required
  • Valid AZ Driver’s License required + clean driving record
  • Food Handler’s certification may be required

Physical Requirements:

  • Stand and walk for extended periods of time
  • Quickly react & move to protect/prevent/respond to youth in program and safety situations
  • Push/pull, squat, turn, twist, bend, stoop and reach to lead & demonstrate activities
  • Lift and carry 30 pounds
  • Visual acuity for the purpose of observing youth; driving vehicles and utilizing technology
  • Hear and understand speech at normal and high decibel levels
  • Communicate so others will clearly understand normal conversation in high decibel environment
  • Stand, walk, communicate & utilize technology to outreach to community partners, government officials, schools and others for giving presentations, soliciting donations, engaging programs.
  • Think clearly and rationally to solve problems, make good judgments and decisions

Working Conditions:

Outdoor and indoor environment in a youth recreation clubhouse: provide afterschool programs and activities for youth aged 6 – 18.  High noise levels in clubhouse.